XS470 Communication in conflict situations Communic. in conflict sit. 2

Faculty of Science
Spring 2026
Extent and Intensity
0/2/0. 2 credit(s). Type of Completion: z (credit).
In-person direct teaching
Teacher(s)
Mgr. Marek Matouš Bula, Ph.D. (seminar tutor)
Mgr. Radek Šíp (seminar tutor)
Guaranteed by
Mgr. Marek Matouš Bula, Ph.D.
Faculty of Science
Contact Person: Mgr. Marek Matouš Bula, Ph.D.
Supplier department: Faculty of Science
Timetable of Seminar Groups
XS470/01: Mon 16. 2. to Fri 22. 5. Tue 18:00–19:50 J4, R. Šíp
XS470/02: Mon 16. 2. to Fri 22. 5. Wed 13:00–14:50 J4, M. Bula
Prerequisites
This course is part of two-semester course (together with XS470 in spring semester). These courses can be undertaken in any order. Neccessary for undertaking: Opennes to empathicaly listen to others and honesty to oneself.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
there are 17 fields of study the course is directly associated with, display
Abstract
Develop communication competencies relevant for building relationship (especialy with students in classroom) and useful in tense or conflict situations.
Learning outcomes
Theoretical concepts: student will be able to explain:
- relation between feelings and needs (as components of experiencing) - four steps of non-violent communication - basic cathegories of conversational contexts - steps in peer empathy process Student will improve in following skills - empathic listening - understanding deeper meanings of the message - self connection - differentiating judgements/interpretations from observations and needs - honest non-blaming expression The above skills are not measurable and they are context-dependent. Therefore it is not possible to promise final level of students skills. However students would improve due to training and they will become aware of these skills snd their relevance to the situation.
Key topics
Training is aimed to improve three pilars of nonviolent communication: Empathic listening, Honest self-expression, Self connection- Elements of communication that block connection- 4 steps of expression: Observation, Feelings, Needs, Request.
Study resources and literature
    recommended literature
  • ROSENBERG, Marshall B. Nenásilná komunikace - řeč života. Translated by Norma Garcíová. Vyd. 1. Praha: Portál, 2008, 221 s. ISBN 9788073674472. info
    not specified
  • Miki Kashtan: Spinning the threads of Radical Aliveness
Approaches, practices, and methods used in teaching
Workshops (student's activity assumed), experience based learning, activity based learning, discussion and analysis, role play
Method of verifying learning outcomes and course completion requirements
The requirement for credit is activity during lessons and a short essay
Language of instruction
Czech
Further Comments
Study Materials
The course is taught annually.
Listed among pre-requisites of other courses
The course is also listed under the following terms Spring 2014, Spring 2015, Spring 2016, Spring 2017, spring 2018, Spring 2019, Spring 2020, Spring 2021, Spring 2022, Spring 2023, Spring 2024, Spring 2025.
  • Enrolment Statistics (recent)
  • Permalink: https://is.muni.cz/course/sci/spring2026/XS470